Shipping and Returns
The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. This includes the original packaging and the box it came in.
FREE STANDARD SHIPPING ON ALL USA ORDERS.
We ship WORLDWIDE.
The customer is responsible for applicable duties and taxes.
KheopsⓇ is not responsible for international shipments lost in transit.
Items purchased as “FINAL SALE” cannot be returned or exchanged, no exceptions.
How to Initiate a Return
Please visit our returns center to initiate a return.
To return a purchase, your items must meet the following conditions:
–Be returned within 14 days of your delivery date
–Be in its original, unused, unaltered and unwashed condition
–Be returned with original tags and packaging
–Pre Orders and custom orders are not available for return
KheopsⓇ reserves the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
Please ship your returned items to:
4384 E La Palma Avenue,
Anaheim, CA 92807
A refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
Please note that original shipping fees are not refundable.